By Yusrin Junaidi –
BANDAR SERI BEGAWAN, NOV 6 – The public is advised to be wary of the latest phone call scam targeting Bank Islam Brunei Darussalam (BIBD) customers, involving callers claiming to be from BIBD and asking for customer account information under the pretext of confirming ‘suspicious transactions.’
According to BIBD’s statement, customers reported receiving calls from individuals posing as BIBD representatives.
The caller states that there is a suspicious transaction on the customer’s account or credit card and requests account information, ostensibly for verification purposes or other reasons.
BIBD insists that the calls are fraudulent and customers are advised not to provide confidential information over the phone.
Accordingly, customers are urged to be vigilant and take preventive measures including never revealing account information, passwords or OTP to anyone over the phone or any channel because BIBD will not request confidential customer information in this way.
Also, verify any calls by contacting BIBD directly through official channels only to ensure you are dealing with an authorized representative and report any suspicious calls or messages to BIBD immediately for further action.
If customers suspect that they have been a victim of this fraud, they are advised to file an official report with the Royal Brunei Police Force or visit any BIBD branch to file a complaint by providing a copy of the police report.
BIBD prioritizes customer security and privacy and calls on the public to be vigilant against such scams.
Customers are also encouraged to spread this information so that others can also be vigilant.
