She was in pain for years, but doctors had no answers. A rare condition was to blame.

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She was in pain for years, but doctors had no answers. A rare condition was to blame.

Jill Becher woke up one fall morning with what felt like a bad sore throat. For a few days, she pushed the pain aside. 

But when it didn’t fade, she went to urgent care. Doctors there found no obvious cause of the pain. Two days later, the pain went away — but a week later, it was back, and fiercer than ever. 

It was the beginning of what would become a brutal cycle. For three years, Becher experienced searing pain in her left ear, under her tongue and down her throat. The pain would flick on and off like a light switch, and no one — not her primary care physician, not the ear, nose and throat doctor she was referred to, not the allergist or the neurologist she saw — could make a diagnosis

Meanwhile, the pain only intensified, eventually becoming “debilitating,” Becher said. She struggled to eat or speak. Anything that involved touching her face, even something as simple as brushing her teeth, “caused the pain to be even more excruciating.” Temperature changes hurt. The formerly active Becher found herself “bed-bound” and “very, very depressed” because of the pain and the impact it was having on her life. She said her marriage and family life suffered, and she became “completely withdrawn” from the world as she searched for an answer. 

Finally, she was diagnosed with glossopharyngeal neuralgia, a rare syndrome that causes pain in the throat, tongue, ear and tonsils. It and other conditions in the neuralgia family are nicknamed the “Suicide Disease,” because some people with the condition take their own lives to escape the pain. 

“No one could understand that type of pain,” Becher told CBS News. “I don’t even think family members can understand it, what it does to a person and how it changes their life. … It was a living hell.” 

What is glossopharyngeal neuralgia? 

Glossopharyngeal neuralgia is an extremely rare condition that occurs in between two and seven people per million, according to the website of the Department of Neurological Surgery at the UCSF Weill Institute for Neurosciences. It’s caused when blood vessels compress the glossopharyngeal nerve, which comes out of the brain and allows a person to swallow, move their throat and feel sensation in body parts, including their tongue and tonsils. 

There’s no one cause for glossopharyngeal neuralgia, said Dr. MaryAnn Mays, a neurologist at the Cleveland Clinic 
who was not involved in Becher’s care. In some cases, it can be caused by a tumor or other structure on the brain. Other times, there’s no real cause for the condition. It’s rarer than the similar trigeminal neuralgia, and often takes a long time for the condition to be diagnosed, Mays said. It can be misdiagnosed

Doctors often use an MRI to confirm the presence of the compressed nerve. That’s how Becher was finally diagnosed with the condition. 

Cranial nerves. Human brain on dark background.
A diagram of the cranial nerves, including the glossopharyngeal nerve (lower right).

Zhabska T. / Getty Images


Once diagnosed, the condition can be treated with medication. If that doesn’t work, or if the condition progresses to the point where the pain is debilitating, surgery is an option. 

Once she was finally diagnosed, three years after first experiencing pain, Becher decided to try the surgical route. She underwent a microvascular decompression craniotomy, a brain surgery where a surgeon works carefully to move the blood vessel pressing on the glossopharyngeal nerve. But it didn’t work, and Becher woke up in more agony than ever. 

“It was devastating,” Becher said. “It also caused further impairment, and even more pain, which was scary. I was hopeless, and thought I’d be bed-bound permanently.” 

A risky surgery with high rewards 

While recuperating, the pain became so severe she went to the emergency room of Morristown Medical Center. While there, she was treated by neurosurgeon Dr. Yaron Moshel, the co-director of Atlantic Health Systems’ Gerald J. Glasser Brain Tumor Center, who helped treat Becher. After Moshel and other doctors at Morristown Medical Center learned more about her condition, he decided the best solution was to do another surgery. 

This operation, just two and a half months after the first surgery, would be more aggressive — and riskier. A damaged blood vessel can cause a stroke or hemorrhage, but Becher was willing to try. 

“When he was able to show me on my scans where the problem was and how he would go about fixing it, that was the biggest release,” Becher said. “It’s a huge relief to have someone not only understand it but show it to you and say ‘You’re not crazy. This is not in your head. This is the actual pain. This is where your pain is coming from.”

She was in pain for years, but doctors had no answers. A rare condition was to blame.
Jill Becher using a walker about two weeks after surgery. 

Jill Becher


Moshel and his team discovered that Becher’s vertebral artery, a major blood vessel that comes up from the spine and feeds the entire brainstem, was twisted around her glossopharyngeal nerve. With each of Becher’s heartbeats, it was grinding against the nerve, causing the pain. Moshel had to carefully move the vessel, without causing any damage to it or the surrounding nerves and vessels. 

“This entire space we’re working in is like a centimeter (in area),” Moshel said. “It’s tiny. It’s really difficult.” 

The vessel was moved, and padding was placed around it so that it couldn’t return to its original twisted position. Moshel said the surgery should be a permanent fix. Becher said that when she woke up from the operation, she was pain-free for the first time in years. At first, she worried the pain would return like it had after her first operation — but she soon realized it was “gone for good.” 

“It was unbelievable, just the biggest weight off my shoulders,” said Becher. “It was a new lease on life.” 

Becher underwent speech and physical therapy to make up for deficits caused by the condition. Now, a year after the surgery, she’s “completely better,” enjoying an active life with her family again, and looking forward to traveling to Portugal with a friend later in 2024.

“It’s almost a completely new life that I’ve started,” Becher said. “For three years, my life was completely taken from me. My life was completely changed — and it changed right back.” 

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